Hi there.. I spent a lot of time writing out some serious bugs I found with Pro Tools and the synthmaster everything package, and the email is showing in my support section for 3 weeks without an answer. I am not sure what to do to get a reply.
Maybe it's because you've been really busy with version 3? I can understand that, of course, and look forwards to trying it myself.
Synthmaster to me, and ONE btw, are the hidden gems of the synth plugin world. I love the way they sound and I can always get something I need from them.
The problem is that they are just not working properly in Pro Tools (2024.6, Win 11 23H2 just fresh installed 5 days ago with partition format and fresh OS install, Nvidia RTX 4090m, Internal Samsung SSD, Arturia AudioFuse) at all, with various problems, *especially* synthmaster ONE, which is a real shame because that one is a lot more immediate and easier to edit and the one I gravitate towards when I need a sound fast.
Would it be more appropriate to write the full bug report here instead? Just not sure what to do, don't want to step on any toes, and I am generally really patient, but 3 weeks is quite long - especially because when I had an inquiry with an intention to purchase I was answered within hours.
Maybe it's because you've been really busy with version 3? I can understand that, of course, and look forwards to trying it myself.
Synthmaster to me, and ONE btw, are the hidden gems of the synth plugin world. I love the way they sound and I can always get something I need from them.
The problem is that they are just not working properly in Pro Tools (2024.6, Win 11 23H2 just fresh installed 5 days ago with partition format and fresh OS install, Nvidia RTX 4090m, Internal Samsung SSD, Arturia AudioFuse) at all, with various problems, *especially* synthmaster ONE, which is a real shame because that one is a lot more immediate and easier to edit and the one I gravitate towards when I need a sound fast.
Would it be more appropriate to write the full bug report here instead? Just not sure what to do, don't want to step on any toes, and I am generally really patient, but 3 weeks is quite long - especially because when I had an inquiry with an intention to purchase I was answered within hours.
Statistics: Posted by Bavanity — Sun Sep 08, 2024 11:02 pm — Replies 0 — Views 19