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AcousticsampleS • Account deleted for no reason

Hi all

Yesterday I brought the B5 organ on the webstore at acousticsamples.net - I created an account, filled in my e-mail adress, postal address as usual, then paid with paypal, I saw my account details, my files but had no time to download them - today I finally had time for it, went to the website, Google stored my account details, password and username as usual (same with the login procedure of this forum btw), to my suprise there was no account they told me.....username or password does not exist. So I asked for a new password, mail adress does not exist. WOW...... Image may be NSFW.
Clik here to view.
:x


So I contacted their support - and got an automatically reply saying because of understaff situations this could take a while. Yeah.....thank you soo much. It's the weekend, I have finally some time to check it out and now I have to wait - again! Can't even

BTW: I'm a long term customer at Toontrack, UAD, Waves plus a few other companies, spended a few thousend euros for software - but I always get my stuff quickly and the process was exactly the same......

So, my first impression is....mmh, not so good......

IO even thought about buying them for a 2nd time but what if my account gets deleted again, and I lost 2x69Euros - there was not even a confirmation e-mail sent to my accont. I got one today from KVR forums, so yes my email address works still very well, nothing in the spam forlder....I know the procedure

Statistics: Posted by PacoCasanovas — Sat Aug 03, 2024 4:52 pm — Replies 0 — Views 7



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